Postal Services Dep’t to extend vehicle licence services
BANDAR SERI BEGAWAN
THE Postal Services Department will continue to provide services that allow the public to pay and renew their vehicle licences despite an underwhelming response since it started in August.
Based on statistics by the Postal Services Department, only 67 customers used the Pay and Collect Service at the Mail Processing Centre from its launch on August 8 until October 15.
In an interview, Postmaster General Hj Mohd Manan Hj Lakim said the department did not expect the underwhelming response, adding that they were already planning to extend the service to post offices in Seri Complex and Sengkurong.
However, considering the small number of people using the service, the department decided not to extend the service to other post offices in the Brunei-Muara district.
“We’ve looked into the statistics and the biggest number of customers we had using the Pay and Collect Service was in August 31 with 13 customers,” he said.
The month of August saw 41 customers using the Pay and Collect Service, followed by 16 people in September and only 10 customers in the first two weeks of October.
“We haven’t looked into the matter deeply, (but) maybe the service to renew vehicle licences at the Land Transport Department (LTD) has improved so much that road users would rather go there instead,” he added.
The service was introduced to cut the public’s waiting time in renewing vehicle licences.
He said it is also possible that not a lot of people are aware that the department is providing the service.
The postmaster general went on to say that in spite of the underwhelming public response, the department still aims to extend the services to post offices in other districts, including in Tutong, Seria and Kuala Belait.
“Although the service is a product of the LTD, we want to give the opportunity of using the services to more densely populated areas in the country, which is why we have chosen to extend the services to our main post offices (in the other districts),” added Hj Mohd Manan.
Though he was not able to specify when the services will be available in other post offices, the postmaster general vowed to conduct surveys and find ways to further promote the Pay and Collect Service.
The Brunei Times