Positive feedback on car checks by dealer workshops
BANDAR SERI BEGAWAN
THE Land Transport Department (LTD) has reported good public response on vehicle inspection services by 11 appointed car dealer workshops since it started last month, its director said.
Dr Hj Supry Hj Ladi said the majority of customers had given positive feedback after car dealer workshops began inspecting pri-vate vehicles aged seven years and above, commercial vehicles, and cars under the workshop’s dealership. “So far, the response by customers have been good, and they have said they are satisfied with the service by the car dealer workshops which they may not have gotten at LTD,” he said in an interview.
The director said the car dealer workshops have been abiding by the standards that the LTD has set for vehicle car inspections. “They (car dealer workshops) can provide much more comfortable services to the public,” he said.
Dr Hj Supry added that over the weekend, another Class A car dealer had indicated its interest to join the other 11 appointed car dealerships to carry out vehicle inspections.
“We are very pleased with this because with their (car dealer workshops) inclusion, members of the public who have car models sold by the respective dealer will have the choice to go to the car dealer for their car inspection rather than go to the LTD Vehicle Inspection Centre. We hope more car dealers would join in the very near future,” he said.
Asked how LTD will ensure the workshops are carrying out inspections properly, Dr Hj Supry said all vehicle inspection centres need to follow the department’s standards and regulations.
“The inspected car needs to follow LTD’s standards, and the examiner will also refer to the original blue card or vehicle registration book,” he said.
He added that if there are modifications on a car such as tinted windows during the time of the car inspection, the examiner will not pass the inspection.
“In the event that the car owner is stopped by enforcement agencies after having the vehicle inspected at the vehicle inspection site or even at the LTD, that can be due to multiple factors. Hence, it will be the owner’s responsibility to ensure their vehicle is free from modifications, and always abide by what is stated in the blue card or vehicle registration book,” the director said.
The LTD hopes that if the appointment of car dealer workshops to carry out vehicle inspections proves successful, it may no longer conduct the inspections and take on a more regulatory role instead of an operational one.
Dr Hj Supry said the vehicle inspection centre at the department still accepts bookings for vehicle inspections.
“Over time, we will gradually transfer the inspection for private vehicles aged seven years and above and commercial vehicles to these vehicle inspection sites,” he said.
The Brunei Times