‘E-billing good for gov’t, environment’

National 1 minute, 38 seconds


THE use of paperless billing systems or e-billing can help the government cut costs and protect the environment, said an official from Telekom Brunei Berhad (TelBru).

TelBru’s Manager of Customer Care, Jefri Mohamed, made the remarks in an interview on the sidelines of a briefing yesterday for government agencies and departments at the TelBru Learning Centre in Lambak on the online features of ‘My TelBru’, a mobile application that allows customers to download their digital bills.

The mobile app also allows users to make payments using credit or debit cards, check their data balance, purchase data top-ups and review previous bills.

Jefri said government agencies registered with the mobile application will no longer receive paper bills as part of their payment process, reducing TelBru’s carbon footprint.

He added that since the e-billing system was introduced to the public in 2004, the company has been able to cut “huge costs”, though he wasn’t able to reveal the exact amount of savings due to the green initiative.

“It would be a good idea for the government to further explore the use of these types of online services (e-billing) because through these paperless bills, you save a lot in terms of costs, and we’re not only talking about the cost of postal services but also printing and other utilisations of paper.”

Online services such as the ones featured in ‘My TelBru’ will bring benefits in terms of managing the payment process, he said, adding that the online portal will show their customers their latest bills.

The involvement of government agencies in TelBru’s green initiative is said to reflect the telecommunications company’s corporate social responsibility which is to make environmentally conscious decisions that will benefit future generations, said TelBru in a press statement.

Over the course of three days including today and tomorrow, 90 government departments and agencies will be taking part in the briefing on the ‘My TelBru’ online portal.

The Brunei Times