Government to overhaul online labour system

National 1 minute, 47 seconds


THE government has engaged Microsoft Brunei’s help to overhaul the Labour Control System, which had been facing many issues since it was launched in May last year.

The minister of energy and industry at the Prime Minister’s Office said the Brunei Solutions Development Centre, a collaboration between the government and Microsoft Brunei, has been tasked to replace the current Labour Control system.

Yang Berhormat Pehin Datu Singamanteri Colonel (Rtd) Dato Seri Setia (Dr) Hj Mohammad Yasmin Hj Umar did not mince words when asked about the Labour Control System, describing it as a “disaster project”.

“When we found out about (the problems) with the Labour Control System, we terminated the contract. It really is a disaster,” he said during a forum between the Malay Chamber of Commerce and Industry and Darussalam Enterprises (DARe) earlier this month.

“We had to start from scratch. Instead of trying to look at the business process, what was done was an attempt to straightaway computerise the system. It is not working, we are having issues and we are having difficulties,” he added.

The Labour Department had rolled out the system with the promise of faster processing times on applications for licences issued by the department.

It was previously reported that in the first stage, the system would only accept two types of online applications - domestic workers recruitment licence and signing of contracts for new employees.

Earlier this year, the department had to extend the deadline at least twice for companies to submit the compulsory annual labour census as businesses had difficulties using the Labour Control System.

A range of complaints were also documented, from delayed emails to intermittent connectivity and interruptions in the application process.

YB Pehin Dato Hj Mohd Yasmin, who is also chairman of DARe, said the Brunei Solutions Development Centre, will be coming up with a replacement for the online labour system soon.

Launched in December 2014, the Brunei Solutions Development Centre at the Knowledge Hub in Kg Anggerek Desa is a software development facility to develop “Made in Brunei” software solutions and assist with the skills development of local IT staff.

The Brunei Times