Bukit Beruang residents living without telephone lines

National 2 minutes, 21 seconds


RESIDENTS at the terraced and semi-detached units of Bukit Beruang National Housing Scheme (RPN Bukit Beruang) have not had telephone lines installed at their homes despite the completion of housing construction in March 2014.

One of the residents, Muhd Fadhlie Abdullah, yesterday said he was happy with his new house except the communication facilities.

Alhamdulillah, I am grateful and lucky that His Majesty chose to visit my house and I am glad that I was granted a house that gives me a peace of mind knowing that my wife and five children have a secure place to stay even after I retire.

“However, the only problem here is the lack of telephone lines, which means that all of us here are solely relying on mobile phones to communicate with people outside,” said the 52-year-old teacher.

Muhd Fadhlie, who first moved into his new house in July last year, said he has already applied for a telephone line but was told he would have to wait his turn.

He was speaking on the sidelines of His Majesty Sultan Haji Hassanal Bolkiah Mu’izzaddin Waddaulah, the Sultan and Yang Di-Pertuan of Brunei Darussalam’s visit to homes in RPN Bukit Beruang.

Another resident, Mohd Amiezul Mohd Zulazri, said the absence of telephone lines also meant that there is no broadband Internet, while mobile reception has also been unstable in the area.

“Currently, we are accessing the Internet through 3G or 4G connections but those connections are unreliable and fleeting because most of the time the area only has an E (EDGE) connection and you would only find a 3G or 4G connection at certain times and places during the day,” he said.

“I need a stable Internet connection as it is an important tool for communication as I cannot just rely on voice calls or SMS. What happens if I run out of credit? At least a telephone line would help,” he added.

Abd Rahim Hj Ahmad, 31, also sees Internet connection as one of their enduring problems.

The father of two said he had already brought the issue to authorities’ attention but no action had been taken so far since he moved to his house in September last year.

“At times the network’s mobile data signal is in good condition but mostly it’s poor. We didn’t expect much as this area is still new, but it would be better if we can enjoy better connectivity,” he said.

His neighbour, Hjh Norfasimawati Hj Abu Bakar, said while it is understandable that the issue takes time to resolve, residents are hoping that at least it will be taken into consideration as Internet is an important link for communication nowadays.

TelBru, the sole fixed telephone line operator in the country, did not respond at press time when contacted for comments yesterday.

The Brunei Times