Health administration revamp to improve work culture

National 1 minute, 29 seconds

BANDAR SERI BEGAWAN

THE revamp of the Ministry of Health’s (MoH) organisational structure is aimed at lowering bureaucracy and improving the work culture within the ministry, the health minister said.

Yang Berhormat Dato Paduka Dr Hj Zulkarnain Hj Hanafi explained that the new structure will “push decision-making and accountability to the lower levels. We don’t want everything to be decided by the SUT or deputy SUT (sic). We want to lower the level of bureaucracy,” he told _The Brunei Times _in a recent interview.

“We have 6,715 employees. If you push accountability to every level you potentially have 6,715 problem solvers and innovators.”

Announced last month, MoH said the restructuring would help the ministry benefit from greater management and operational flexibility while enhancing its ability to respond to changing circumstances.

The priorities include making “health as everyone’s business”; the prevention and control of non-communicable diseases (NCDs); and the delivery of excellence through consolidation and realignment of healthcare services.

YB Dato Dr Hj Zulkarnain said the new organisational structure will be more functional and holistic.

“It ensures we are one Ministry of Health, with one vision and one mission… We want to avoid people saying ‘that’s not my problem it’s Department X’s problem’. Everyone is accountable under this structure.”

He said the revamp also employs a client-first outlook, letting the needs of patients drive change and growth.

“Healthcare is a service industry. Why is it if the restaurant and catering industry can do well, and not us?”

Under the new system, health promotion has been given a greater profile and a new ‘Innovation Delivery Academy’ has been established to incubate new ideas, monitor and manage the MoH’s key strategies, and ensure projects are aligned with both the ministry and national agendas.

The Brunei Times