Revamp in MoH for best service to clients

National 2 minutes, 21 seconds

BANDAR SERI BEGAWAN

THE Ministry of Health (MoH) has undergone an organisational restructuring to provide quality service to its clients and stakeholders, effective last Wednesday.

In a statement issued by the ministry, the restructuring would help the ministry benefit from greater management and operational flexibility while enhancing its ability to respond to changing circumstances.

“A new approach is needed whereby the ministry can no longer operate with ‘business as usual’ attitude,” read the statement which said that the reorganisation is aimed at minimising a duplication of services and reduce the wastage of resources with a focus on clear high-impact outcomes.

The ministry has also set up three strategic priorities for the next five years with the vision ‘Together towards a Healthy Nation’.

The priorities are inculcating health as everyone’s business; the prevention and control of non-communicable diseases (NCDs); and the delivery of excellence through consolidation and realignment healthcare services.

In terms of its organisational values, the ministry will be ‘dynamic’ whereby they will embrace change and develop their people through having a “growth mindset” while thriving on the opportunity to continuously improve.

They will also place their clients first whereby they recognise that their clients define them.

Excellence is also a value they will embody where they will be upholding the highest level of professionalism; and the value of ‘together’ where they recognise the ministry as one and embrace diversity as they are united through one common purpose.

The statement also stated that the overall restructuring of the ministry has produced three broad clusters with the first one being a strategic cluster.

Under the first cluster, Health Minister Yang Berhormat Dato Paduka Dr Hj Zulkarnain Hj Hanafi has now taken oversight of Health Promotion, Legal Affairs and a new unit called ‘Innovation Delivery Academy’ (IDeA).

Health Promotion has been given a greater profile to ensure that the ministry works closely with relevant stakeholders from various government agencies, private sectors and the community, especially in taking the responsibility of maintaining health and ensuring health in all policies, as stated in the statement.

The new IDeA unit will be responsible to incubate new ideas, monitor and manage key strategic initiatives of the ministry while ensuring that the projects are aligned with both the ministry and national agendas.

The second cluster which comprises service delivery along with policy and foresight will highlight the importance of focusing on core businesses and the need for the ministry to be proactive by utilising health information and data.

This would serve for better informed policy and decision making.

The final cluster which is ‘services’ will track the ministry’s performance through appropriate data management and ensure the quality delivery of services which are safe, timely, efficient, effective, equitable and personalised (patient-centric). In the statement, the ministry has asserted its confidence with the new structure.

The Brunei Times