BANDAR SERI BEGAWAN

EMPLOYMENT agencies will be able to make online applications for the domestic workers recruitment licence when the new Labour Control System goes live in the next “three to four weeks”.

The Labour Department rolled out the system, which promises faster processing times on applications for licences issued by the department.

During the launch of the system yesterday, Acting Labour Commissioner Hj Rani Begawan Pehin Siraja Khatib Dato Seri Setia Hj Awg Mohd Yusof said the system will be implemented in stages to better monitor its progress.

In the first stage, the system will only accept two types of online applications - domestic workers recruitment license (for new license application only) and signing of contracts for new employees (for new licences issued by the department.

Online applications of other licences will be made available in the next phase.

Describing the system as a milestone for the department, the acting commissioner said it will not only provide convenience to the public, but also help the department’s internal processes.

The system would also curb and prevent falsification of documents such as company licences and work passes.

Under the new system, Labour Department officers would also be able to monitor the applications and make sure there are no delays in processing.

He said the system was part of the department’s plan to improve its services and client’s charter by promptly processing the applications. Applicants are required to register for the e-Darussalam account before they can access and apply for a licence under the system.

The Labour Department will hold training sessions for employment agencies registered with the department to familiarise them with the system.

The training is expected to run three to four weeks on the ground floor of the Labour Department.

Members of the public are also welcome to try the system after the training with the agencies have been completed.

The department expects the new system to encounter technical problems at this stage, but Hj Rani assured that the department will try its best to ensure the system runs smoothly.

He urged the public to support the system and use it as a necessity rather than a luxury.

The department also launched its revamped website, which the acting commissioner said was contemporary in design, interactive and incorporated improvements to reflect its new look.

Minister of Home Affairs Yang Berhormat Pehin Udana Khatib Dato Paduka Seri Setia Ustaz Hj Awg Badaruddin Dato Paduka Hj Awg Othman launched the system at the Labour Department.

The Brunei Times