BANDAR SERI BEGAWAN

THE methods used during the Quality Control Circle (QCC) Convention should be exercised in all levels of the workforce to assist in tackling existing problems, the Deputy Permanent Secretary Ministry of Culture, Youth and Sports (MCYS) said yesterday.

“The biggest challenge in meeting our target (of applying QCC in daily duties) is to invite people to accept changes. Although changes are clearly good for them, it is not easy for them to accept these changes because changing implies more work to be done and extra discipline,” Hj Noor Jusmin Hj Abd Samad said in his speech during the ministerial QCC competition.

He said that QCC tools should not only be applied for training and convention purposes only but also put into practice in real life setting.

“Knowledge is not static, and keeps on changing, therefore the QCC methods can still be improved and adapted from the original source,” the deputy permanent secretary said.

He further elaborated that the QCC programme is constantly reviewed and revised to improve the efficiency of government services to the public, so as to ensure and convince the public that the usage of QCC tools are trustworthy in solving work-related problems.

Meanwhile, Chairman of QCC Hj Ahmad Baihaki POKDG Hj Mohd Taha, said that the implementation of QCC had garnered positive response from various departments over the years.

The usage of QCC tools act as a platform to encourage teamwork among colleagues; a strategy in giving the necessary boost in confidence; and the right motivation for officers and staff from the ministry and its departments to improve their services to the public, he said.

Four groups of presenters from various departments under the MCYS acknowledged existing problems in each of their work environment and showed initiatives in tackling the issues during the competition.

The BPS team emerged as champion and will be representing the ministry at the national QCC convention.

The Brunei Times